Refund policy

We are committed to offering the highest quality of bedding and a dream-worthy sleep experience.

If you are unhappy with your purchase, we will happily accept returns of product within 30 nights of purchase for a full refund. Returns must be accompanied by the return card (filled out in full) and refunds will be made in the original method of payment, minus shipping and handling. We will also wash and donate the returned sheets to one of the local homeless shelters in the area.

We stand behind our quality and will accept returns beyond 30 nights for manufacturer defects only. 

Simply send the item back to us at the address below using any trackable method, at your expense. Once we receive your package, we will promptly process a refund in accordance with this policy. Please be certain to insure the package, as Bedface is not responsible for any returns that are not received.

Our Canadian return address is:

Bedface online inc. 
Worldwide Headquarters
1451 Richter St.
Kelowna BC V1Y 2M1
CANADA

Exchanges

Need to exchange your product for a different size or color? Simply return your original product following the same instructions as above and place a new order.

If you have any further questions about your order please contact us via our live chat or send us an email: hello@bedface.ca